What do I do if I forgot my password or need to reset my existing password?
If you have forgotten your password, click here. This will take you to another window where you can type in your e-mail address to reset your password. Entering your e-mail address and clicking 'Reset password' will reset your password and send an e-mail to your inbox with further instructions on how to set a new password.
When your email arrives, you will receive a link to reset password. It only works for 24 hours - so do it as soon as you receive the email.